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Beside the project delivery, IT Support Services is other core business of us. We provide you with flexible complete range of IT support solutions that will suit your business. We can act as a client`s IT department, or supplement an existing IT function. We offer custom-tailored support options around the client needs.
Combination of Teknokom’s extensive knowledge and experience ensures that clients’ infrastructure problems are pre-empted and/or resolved faster. And, of course, we design, install, support and maintain our clients’ highly varied infrastructures with the same quality standards regardless the job size given.
Teknokom has core services in the following areas:
- User and Desktop Support
- User and Admin Training
- Advisory services
- Infrastructure audits and reviews
- Infrastructure design and implementation (project management,planning design, procurement,and testing)
- Infrastructure support and maintenance
- Security services (AD, Backup, Networking, Remote Access)
- Remote working solutions (home working, on-the-road, multi-offices)
- Monitoring (connectivity, infrastructure, applications)
- Data back-up, Disaster Recovery, and business continuity solutions
- IP PBX and Call Center solutions
- Messaging (Exchange, Remote working)
- Virtualization
- Procurement
- Networking (LAN, WAN, Fail-over/redundancy)
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