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The multitude of day-to-day management tasks necessary to optimise server and hence network performance.
With this highly configurable service we will methodically undertake a variety of routine server administration and management tasks to make it easier and stress-free for you
Our specialist management tools that we deploy onto your network enable us to remotely monitor, support and manage predefined server hardware and software.We function as an extension of your in-house IT team with the conditions determined by you in the Service Level Agreement (SLA) at a fixed monthly cost.
We can take responsibility for:
- Server and operating system management on Windows Servers, Novell, VMWare and Citrix servers
- Mail and messaging management for Microsoft Exchange
- Performance management and capacity planning - monitoring utilization of CPU, memory, disk space and other defined resources
- Virus protection and back-up utilizing Kaspersky, Nod32, NAI, FPROT, Norton or CAI software
- Patch management and system updates
Combination of our User Support & Helpdesk and Network Support &Management services, you can meet all the support needs for your IT infrastructure
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